MJ77 Game Privacy Policy

1. Introduction

This Privacy Policy applies to the MJ77 Game platform — including the website at mj77game.onl, the sports betting section, casino, game lobby, deposit and withdrawal services, and all related features. When we refer to "mj77 game," "we," "us" or "our," we mean the operator of this platform. When we say "you" or "your," we mean any person who visits, registers with or uses any part of the service.

We take the privacy of our players seriously. This document sets out, as clearly as possible, what personal information we collect from you, why we collect it, how it is stored, who may see it and what rights you have over it. We have written this policy in straightforward language because we want you to actually understand it — not just scroll past it.

By creating an account on mj77 game or continuing to use the platform after this policy has been updated, you confirm that you have read and understood its contents. If you do not agree with how we handle personal data as described here, please do not use the platform.

2. What Personal Data We Collect

We collect different categories of information depending on how you interact with the platform. Here is a breakdown of what we gather and when:

We only collect information that is genuinely necessary. We do not collect sensitive categories of data such as religious beliefs, health records or biometric data beyond what is required for standard identity verification.

3. How We Use Your Personal Data

Every piece of information we hold is collected for a specific reason. We do not use your data beyond the purposes listed below without first obtaining your consent or being required to do so for legitimate operational or legal reasons.

• Account management: To create and maintain your mj77 game account, verify your identity and keep your details accurate and up to date.
• Processing transactions: To handle PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and bank transfer, and to maintain an accurate record of your betting and gaming activity.
• Platform operation: To deliver the sports betting, live casino and game lobby features, personalise your experience and ensure the platform runs correctly on your device.
• Security and fraud prevention: To detect, investigate and prevent fraudulent activity, multiple account creation, money laundering and other forms of misuse that could harm other players or the integrity of the platform.
• Responsible gaming: To monitor usage patterns and, where we identify potential signs of problem gambling behaviour, to take appropriate steps such as displaying responsible gaming reminders or temporarily restricting account activity.
• Customer support: To respond to your queries, complaints or requests submitted through our support channels.
• Communications: To send you important account-related notifications such as deposit confirmations, withdrawal updates and security alerts. Where you have opted in, we may also send promotional messages about offers and bonuses — you can opt out of these at any time from your account settings.
• Legal and regulatory compliance: To meet any applicable legal obligations, respond to lawful requests from authorities and enforce our Terms and Conditions.

4. Payment and Financial Data

All financial transactions on mj77 game are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the relevant payment details are processed securely.

• Full payment credentials — such as your complete bank account number or mobile wallet PIN — are never stored on our servers. We retain only the reference details necessary to match transactions to your account.
• Payment processing is handled via encrypted connections. Financial data transmitted between your device and our platform is protected in transit.
• Transaction records — including deposit amounts, withdrawal requests and their status — are retained as part of your account history. This is necessary for accurate bookkeeping and to resolve any disputes that may arise.
• We only process payments to and from payment accounts that are verified as belonging to the registered account holder. Third-party payments are not accepted.

If you ever notice a transaction in your account history that you did not authorise, contact our support team immediately. We take unauthorised transaction reports seriously and will investigate promptly.

5. Cookies and Tracking Technologies

MJ77 Game uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file placed on your device when you visit a website. We use the following types:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session, maintain your betting slip and enable core security features. The platform cannot operate without them.
• Analytics cookies: These help us understand how players use the platform — which pages are visited most, how long sessions last and where users encounter difficulties. This information is used in aggregate and does not identify you personally.
• Preference cookies: These remember choices you have made, such as your preferred language or display settings, so you do not have to reset them every visit.
• Security cookies: These help detect unusual activity and protect your account from unauthorised access attempts.

You can control cookie settings through your browser. Blocking essential cookies will affect your ability to use the platform. Blocking analytics or preference cookies will not prevent you from accessing the site but may limit some features.

6. Sharing Your Personal Data

We do not sell your personal information to anyone. We do not share your data with third-party advertisers. The only circumstances under which your information may be disclosed to outside parties are as follows:

• Payment processors: Your transaction details are shared with the payment service providers — such as JazzCash, Easypaisa or Raast — that are involved in processing your deposit or withdrawal. These providers receive only the minimum information necessary to complete the transaction.
• Identity verification providers: Where identity verification is required, your CNIC details or verification documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and only for verification purposes.
• Technical service providers: Companies that help us operate the platform — such as hosting providers, analytics services and customer support tools — may process your data as part of delivering those services. They act on our instructions and are not permitted to use your data for their own purposes.
• Legal obligations: We may disclose your information when required to do so by law or in response to a valid legal request from an authority with jurisdiction. We will only comply with such requests after verifying their legitimacy.
• Business transfers: In the unlikely event that mj77 game is merged with or acquired by another organisation, your data may be transferred as part of that transaction. You would be notified before your data becomes subject to a different privacy policy.

7. How Long We Keep Your Data

We retain your personal information only for as long as it is needed for the purpose it was collected, or as required to meet legal and operational obligations.

• Active accounts: Your account data is retained for as long as your account is open and active on the platform.
• Closed accounts: When an account is closed — whether by you or by us — core account and transaction records are retained for a minimum period necessary to handle any outstanding disputes, legal claims or compliance requirements. After that period, data is securely deleted or anonymised.
• Identity documents: Verification documents such as CNIC scans are retained only as long as necessary for the verification purpose and any related legal requirement, after which they are securely destroyed.
• Analytics data: Aggregated usage data that cannot be linked back to an individual player is retained indefinitely for platform improvement purposes.

Once data is no longer required, we use secure deletion processes to ensure it cannot be recovered or reconstructed.

8. Your Privacy Rights

As a player on mj77 game, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request.

9. Security Measures

Protecting your personal data is a priority for us. MJ77 Game implements a range of technical and organisational security measures designed to keep your information safe from unauthorised access, loss or misuse.

• Encrypted connections: All data transmitted between your browser and our platform uses HTTPS encryption. This ensures that information cannot be intercepted in transit.
• Access controls: Access to player data within our internal systems is restricted to personnel who genuinely need it to perform their job. Access is controlled, logged and regularly reviewed.
• Secure storage: Personal data is stored on servers with appropriate physical and logical security controls.
• OTP verification: Sensitive account actions — including withdrawals and password changes — require one-time password (OTP) verification to prevent unauthorised changes.
• Fraud monitoring: Automated systems monitor for unusual account activity and flag suspicious patterns for review by our security team.

No system is completely immune to risk, but we continuously review and update our security practices to address emerging threats. If you suspect any unauthorised activity on your account, please contact support immediately.

10. Children's Privacy

MJ77 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and age verification may be requested at any time.

If we discover that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on mj77 game, please contact our support team straight away so we can address the matter promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features we introduce or changes in applicable requirements. When updates are made, the revised policy will be posted on this page with an updated "Last Updated" date.

For changes that are material — meaning they significantly affect how your data is handled — we will make reasonable efforts to notify you through an in-platform message or a notification to your registered contact details. Continued use of mj77 game after a policy update has been published constitutes acceptance of the revised terms.

We recommend bookmarking this page and checking it periodically. The date at the top of this page will always tell you when the most recent revision was made.

12. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please reach out to us. We aim to respond to all privacy-related queries promptly and take every concern seriously.

• Email: [email protected] (for reference — use the support section within your account for the fastest response)
• Support availability: 24 hours a day, 7 days a week
• In-platform support: Access the Help or Support section from within your mj77 game account

When contacting us about a data request, please include your registered email address or mobile number so we can verify your identity before acting on the request.